BirdSpeak

Collection of articles, videos, and resources made by BirdSeed.

managing expectations
Improving the Customer Experience By Managing Expectations

March 12, 2018 | Marketing Thoughts

Improving the Customer Experience By Managing Expectations CX, or customer experience has changed dramatically even…

value
The Difference Between Price and Value

February 26, 2018 | Marketing Thoughts

The Difference Between Price and Value Price can be understood as the money or amount…

Creating a Customer Experience Strategy

January 23, 2018 | Marketing Thoughts

Creating a Customer Experience Strategy Customer experience, (or CX in marketing parlance), is what the…

Omnichannel Customer Engagement

January 15, 2018 | Marketing Thoughts

Omnichannel Customer Engagement The specific term “оmnісhаnnеl” may be unfamiliar to you, however the concept…

Three Ways The Business/Customer Relationship Is A Lot Like Dating

January 4, 2018 | Marketing Thoughts

Three Ways The Business/Customer Relationship Is A Lot Like Dating Even in the digital economy,…

Different Generational Customers

December 16, 2017 | Marketing Thoughts

Different Generational Customers My grandmother passed away a few years ago. She was in her…

client testimonials
Why Customer Testimonials Are Essential On Your Website

December 8, 2017 | Marketing Thoughts

Why Customer Testimonials Are Essential On Your Website Trust is a high-value commodity.  In life…

Adventure
Choose Your Own Adventure

November 29, 2017 | Marketing Thoughts

Choose Your Own Adventure I may be showing my age a little, but there was…

all in one engagement tool
The-Ultimate All-In-One Customer Engagement Tool

November 23, 2017 | Live Chat Software

The Ultimate All-In-One Customer Engagement Tool A business that promotes or sells its products and…

simple
2 Things You Must Do To Increase Online Sales

November 16, 2017 | Live Chat Software

Two Things You Must Do To Increase Online Sales  Convenience, ability to easily compare prices…

Proactive Messaging
Proactive Messaging From BirdSeed

November 8, 2017 | Live Chat Software

You walk in to a store with various departments. Immediately, someone welcomes you and asks…

4 Problems With Outsourced Live Chat Providers

October 27, 2017 | Live Chat Software

  Four Problems With Outsourcing Live Chat The merits of outsourcing in general has been…

Why Use BirdSeed for Live Chat?

October 25, 2017 | Live Chat Software

Why Use BirdSeed for Live Chat? Live chat is an incredible tool to engage your…

Live Chat Software For Restaurants

October 10, 2017 | Live Chat Software

Live Chat Software For Restaurants No dishes to do. Watching the big game. Business Meeting….

Increase Customer Engagement With Live Video Chat

October 2, 2017 | Live Chat Software

Increase Customer Engagement With Live Video Chat “Welcome To My Online Business. How Can I…

5 Ways Google Analytics Can Help Your Online Business

September 25, 2017 | Marketing Thoughts

5 Ways Google Analytics Can Help Your Online Business Google is pretty amazing. There are…

A Business Owner’s Guide To Online Marketing – PPC, SEO, and Local Listings

September 18, 2017 | Marketing Thoughts

A Business Owner’s Guide To Online Marketing At BirdSeed, we often talk and write about…

Airline Customer Service

August 28, 2017 | Live Chat Software

Airline Customer Service Smart phones, smart homes, nanotechnology-all are incredible technology. However, in my opinion,…

Real Estate Live Chat

August 21, 2017 | Live Chat Software

Real Estate Live Chat Real Estate is a hard, but lucrative industry. Out of the…

24/7 Customer Service

August 14, 2017 | Live Chat Software

24/7 Customer Service As a child, I thought that many businesses were like Bedrock of…

Ready to boost engagement? It's 100% free.

Get started